Help Centre
Answers to common questions
Frequently Asked Questions
How do I find a worker?
Use the Find Workers page to browse verified workers. You can filter by service, location, and rating, then open a profile to send a job request.
How do workers get verified?
Workers complete onboarding and submit their details. Our admin team reviews each profile before it appears in search results.
How does the Trust Score work?
The Trust Score combines a worker’s rating, completed jobs, and verification level into a single number, helping you hire with confidence.
What is "Available Now"?
Workers can toggle their availability. Workers marked Available Now are ready to take on new jobs immediately.
How do I register a business account?
Register an account and choose the business option. Business accounts can list company services from the My Business dashboard.
What should I do in an emergency?
Workers have a Safety Center with an emergency assistance button and reporting tools. In a real emergency, always contact local emergency services first.