Privacy Policy
Last updated: June 2026
1. Introduction
SA1stWorkers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
When you register, we collect your name, email address, phone number, and password. Workers may also provide additional information such as location, services offered, and verification documents.
Usage Information
We collect information about how you use our platform, including search queries, job requests, reviews, and interactions with other users.
Location Data
With your permission, we collect location data to help match you with nearby workers or customers. You can disable location services in your device settings.
Technical Information
We automatically collect IP addresses, browser type, device information, and usage analytics to improve our service and ensure security.
3. How We Use Your Information
- To provide and maintain our platform services
- To match customers with suitable workers
- To process and manage job requests and reviews
- To verify worker identities and maintain platform safety
- To send you important updates, notifications, and marketing communications
- To improve our services through analytics and user feedback
- To prevent fraud, abuse, and ensure platform security
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With other users: Your profile information is visible to other users to facilitate connections
- Service providers: We share data with trusted third parties who help us operate our platform (hosting, email, analytics)
- Legal requirements: We may disclose information if required by law or to protect our rights
- Business transfers: In the event of a merger or acquisition, your information may be transferred
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under South African data protection laws (POPIA), you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information (subject to legal obligations)
- Object to processing of your information
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
To exercise these rights, contact us at privacy@sa1stworkers.com
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: privacy@sa1stworkers.com
Compliance: We comply with the Protection of Personal Information Act (POPIA) of South Africa